Terms and Conditions

Effective Date: 4-5-2025
Last Updated: 4-5-2025

Welcome to Lavie Lingerie. By accessing or using our website (www.lavielingerie.com), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. General Information

Business Name: Lavie Lingerie
Business Address: 1209 Mountain Road Pl NE, STE N, Albuquerque, NM 87110, United States
Email: support@lavielingerie.com

2. Account Creation and Purchase

To place an order with Lavie Lingerie, you are required to create an account. By creating an account, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account and password.

Age Restriction: You must be at least 18 years old to make a purchase from our website. By using our services, you represent and warrant that you are 18 or older.

3. Products and Pricing

We strive to ensure that all products listed on our website are described accurately. However, there may be occasional discrepancies in pricing or product descriptions. We reserve the right to correct any errors and update the pricing accordingly.

4. Discounts, Promo Codes, and Affiliate Programs

Discounts and Promo Codes: From time to time, we may offer promotional codes or discounts. These offers are subject to specific terms and conditions and may be time-sensitive.
Affiliate Programs: We may run affiliate programs where participants can earn commissions by referring customers. Terms of each affiliate program are outlined separately.

5. Shipping and Delivery

Domestic and International Shipping: We offer shipping to both domestic and international customers. Shipping rates and times may vary depending on the location.
International Orders: We do not have specific terms for international orders beyond standard shipping rates and times. Customers are responsible for any customs duties, taxes, or fees associated with international shipments.

6. Returns and Refunds

Our Refund and Returns Policy governs the process for returns, exchanges, and refunds. Please refer to the Refund and Returns Policy on our website for more detailed information.

Returns: Items must be returned in their original packaging and within 7 days of delivery.
Refunds: Refunds will be processed within 5-7 business days once the returned item is received.
Exchanges: We offer free exchanges for items that are damaged or defective.

7. Payment and Billing

We accept payments through Stripe, PayPal, Affirm, and Klarna. All payment information is processed securely through these trusted third-party payment processors.

By placing an order, you authorize us to charge your payment method for the total purchase amount, including taxes and shipping.

8. Privacy and Data Protection

Your use of our website is governed by our Privacy Policy, which can be reviewed on our website. By using our website, you consent to the collection, use, and sharing of your data as outlined in the Privacy Policy.

9. Prohibited Conduct

You agree not to engage in any conduct that may:

Violate any applicable laws or regulations
Infringe upon the intellectual property rights of Lavie Lingerie or others
Interfere with or disrupt the functionality of our website or services

10. Limitation of Liability

To the fullest extent permitted by law, Lavie Lingerie will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or services. Our liability will be limited to the total amount paid for the order in question.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review these terms periodically.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of New Mexico, United States. Any disputes arising from the use of this website will be resolved in the courts of Albuquerque, NM.